During my recent humanitarian trip to Nicaragua, sponsored
by Rotary International, we built a library and feeding center. While there I
also visited the local children’s hospital in the city of Chinandega. It was
good to see the impact on patient care we had made on a previous trip by
bringing in equipment, such as oximeters and other life-saving devices, to help
care for these very tiny premature babies.
I typically also visit the radiology department to find out
if I can learn anything. They just had received a nice refurbished CR system
with an X-ray table, and with having the room newly painted, and air conditioning
installed, it looked really nice.
Feeding 900 children, one at the time |
However, I noticed on the table next to the CR computer an
appointment book listing all of the patients that were imaged. It seems it is
difficult to get people to let go of their old practices. Even though there was
a mini-PACS and patient management module available, for them, there is nothing
better than paper. The exams were identified as “exam1,” “exam2” etc. and the
appointment book served as an index.
If patients are deemed to be in a critical condition, they
travel by ambulance to the Nicaraguan capital, Managua. In the past, they would
send the film with the patients. In this case, even though a film printer was
provided with the system, it is unused. It seems they needed its power
conditioner somewhere else, so the printer is not operational anymore. The
primary image exchange from this system was intended to be paper using a small
desktop printer, however, after the print cartridge ran out, this too is no
longer used. While burning the image on a CD is an option, there is apparently
no budget for supplies such as print cartridges and CDs.
So, the bottom line is that a year ago, before the CR system
was installed, critical patients would go with the analogue film to the main
hospital. Today, the analogue processor is gone, and there is no means for
getting the digital images out of the PC to go with the patient. I resisted the
urge to run to the local supply store and buy a stack of CD’s and/or a printer
cartridge, however that would only have been good for as long as they lasted.
The hospital has to learn how to implement digital technology in a sustainable
manner.
This is only one example of the trial and error that takes
place in aiding developing countries. That is why it is critical to travel and
find out the local needs instead of throwing technology at these regions. That
does not only apply to medical devices, but equally to any other areas as well.
This year I visited a library that was built by another non-government
organization next to a school we had started several years ago. The library was
very well equipped, with books, a computer, big screen TV with a DVD, and even
a copy machine. Too bad there was no electricity to use any of these new
gadgets, nor has the education ministry provided anyone to staff the library.
I estimate that about 50 percent of all relief money is
spent without doing the necessary homework and follow up and is thereby wasted.
This is by no means meant to discourage participating or contributing to these
causes, just make sure you do your homework and pick the right projects and
organizations. We have been very fortunate to be able to sponsor the
construction of several small clinics and classrooms in this area with a high
success rate for sustainability. It takes work, visits and local follow up to
make it a success.